Refund policy

If you wish to make a return or exchange an item, please make sure it’s done within 14 days from delivery. The returned item must be in its original condition – unused and unaltered – all tags must be attached. Pre orders are not eligible for returns or exchanges. Discounted items are both returnable and exchangeable unless stated. Please note, if the item is listed under the Final Sale category, it cannot be returned or exchanged. Customers are responsible for the return costs.

Pre Order Returns

Please kindly note, Pre-Orders cannot be cancelled/refunded once placed. However, if you wish to change your item to another garment which is in stock/arriving sooner, you may do so. The item being exchanged to must be equal to the same value or greater.

Pre-Order dates are not guaranteed and delays may occur. Mainly due to fabric sourcing & shipment held by customs.

AWE Clothng is not held liable for any unforeseen delays that may occur if you wish to Pre-Order an item. So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind/sizing or cancellations.